Thoughtful concierge support to shape your stay
At Treloyhan Manor, our concierge is here to help make your stay smooth, personal and uniquely yours. Rather than a traditional front desk service, our concierge team works with you before and during your visit to tailor experiences, offer local insight, and assist with arrangements, so you spend more time enjoying Cornwall and less time organising it.
Concierge can help with:
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Local insights — recommendations for beaches, walks, galleries, cafés, and coastal routes
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Experience bookings — arranging private chefs, spa access, coastal adventures, surf lessons, boat trips, and guided tours
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Pre-arrival planning — personalised itineraries, restaurant suggestions, and travel advice
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In-suite services — private chef arrangements, welcome hampers, and massage bookings
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Special occasions — celebrations, anniversaries, proposals, or thoughtful upgrades
Transfers & helipad
Arrive with ease. Private transfers from nearby airports and train stations can be arranged in advance, allowing you to begin your stay smoothly and comfortably. For those travelling by air, helicopter arrivals can also be coordinated on request, subject to availability and conditions offering a seamless and time-saving way to reach Treloyhan Manor.
Private dining
Enjoy beautifully prepared, chef-led food in the privacy of your suite or lodge, arranged by our concierge and shaped around how you want to spend your time.
For relaxed evenings with minimal planning, we offer chef-prepared meals, thoughtfully cooked and delivered to your accommodation — ideal for families, late arrivals, or nights when you'd simply rather not cook.
For something more special, our private chef experience brings a professional chef into your space to prepare and serve a bespoke multi-course meal. Designed for celebrations, romantic evenings, or memorable moments shared with friends and family, this is dining at your pace, in your place.
Our concierge team will guide you through both options, taking care of preferences, dietary requirements, and availability.
Special arrangements
Some stays call for a little more planning and a lot more attention to detail. Whether you’re celebrating a milestone, planning a surprise, or marking a meaningful moment, our concierge can help arrange thoughtful, discreet touches to make it feel truly personal. From romantic proposals and anniversary celebrations to birthday surprises or quiet moments worth marking, we’ll work with you to shape the experience around your plans, your pace, and your privacy.
Bookings & planning
Making the most of your time in Cornwall doesn’t have to mean planning every detail yourself. Our concierge is on hand to assist with bookings and recommendations before and during your stay, helping you secure experiences that suit your interests and schedule. Whether it’s booking local activities, or sharing trusted recommendations for restaurants, galleries, and coastal experiences, we’re here to help you plan with ease so you can focus on enjoying your stay.
